Customer Protection & Fraud Awareness Notice

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Customer Protection & Fraud Awareness Notice

Last Updated February 16, 2026

Customer Protection & Fraud Awareness Notice

(United Kingdom – Enhanced Legal & Consumer Protection Version)

Legal Name: AYDAP-SP-ZOO LTD
Company Number: 16492422
Registered Office: 374 Edgware Road, London, England, W2 1EB

 

🛡 PROTECT YOURSELF. PROTECT YOUR MONEY.

AYDAP-SP-ZOO LTD operates in accordance with applicable United Kingdom legislation, including:

The Financial Services and Markets Act 2000 (FSMA)

The Payment Services Regulations 2017

The Fraud Act 2006

The Proceeds of Crime Act 2002

The Data Protection Act 2018 and UK GDPR

We implement proportionate technical and organisational safeguards. However, fraud prevention requires shared vigilance between the company and the customer.

 

⚠️ CRITICAL SECURITY WARNING

AYDAP-SP-ZOO LTD WILL NEVER:

❌ Ask for your full card number

❌ Request your PIN, CVV, or expiry date

❌ Ask for one-time passwords (OTP)

❌ Send links asking you to log in outside official platforms

❌ Request transfers to a “safe” or “security” account

❌ Ask for sensitive information via WhatsApp, SMS, or unsolicited phone calls

If you receive a call, email, SMS, or message claiming to be from AYDAP-SP-ZOO LTD requesting confidential details:

👉 Treat it as fraudulent.

Immediately:

Do not respond.

Do not click any links.

Do not share any details.

Contact us via official channels only.

 

🔐 Our Commitment to Security

AYDAP-SP-ZOO LTD maintains:

Secure customer authentication measures

Fraud monitoring and transaction screening systems

AML/CTF compliance procedures

Risk-based transaction reviews

Secure communication infrastructure

Despite these controls, fraud may occur where security credentials are voluntarily disclosed or customers are manipulated by third parties.

 

🚨 Recognised UK Fraud Risks

Be cautious of:

1️⃣ Impersonation Scams

Fraudsters pretending to be banks, HMRC, regulators, or payment companies.

2️⃣ Phishing & Smishing

Fraudulent emails or text messages containing malicious links.

3️⃣ Authorised Push Payment (APP) Scams

Victims are persuaded to transfer money themselves.

4️⃣ Investment & Crypto Fraud

Promises of guaranteed returns.

5️⃣ Romance & Emotional Pressure Scams

Urgent financial requests after online relationship building.

If pressured to act quickly — stop and verify.

 

📢 Protect Yourself – Practical Guidance

Always verify contact details via the official website.

Never trust caller ID.

Do not share verification codes with anyone.

Carefully check URLs before logging in.

Question urgency and secrecy.

Confirm beneficiary details before authorising payments.

Your awareness is your strongest protection.

 

⚖ Legal Clarification Under UK Law

In accordance with the Payment Services Regulations 2017:

A transaction authenticated by the customer may be deemed authorised.

The company is not liable for losses caused by customer negligence or voluntary disclosure of credentials.

AYDAP-SP-ZOO LTD is not responsible for third-party deception occurring outside its secure systems.

This notice forms part of our consumer risk disclosure obligations.

 

📞 Reporting Fraud

If you suspect fraud:

Contact your bank immediately.

Report to Action Fraud (UK National Fraud & Cyber Crime Reporting Centre)
https://www.actionfraud.police.uk

Notify AYDAP-SP-ZOO LTD using official contact details.

Prompt reporting increases the likelihood of mitigation.

 

🧾 Final Security Reminder

AYDAP-SP-ZOO LTD does not contact customers to request confidential banking details.

If anyone claiming to represent our company asks for such information:

It is not us.

Stay vigilant.
Stay cautious.
Protect yourself at all times.

Need Help?

If you have any questions about our Customer Protection & Fraud Awareness Notice, please don't hesitate to contact us.

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